TANGER MED UTILITIES OBTAINS ISO 9001 VERSION 2015 CERTIFICATION

22 April 2021

Service Platform

Tanger Med Utilities (TMU) has just certified its Quality Management System for the scope of “Distribution of electricity and drinking water, sanitation management, waste collection and multi-technical maintenance” by the ISO 9001 standard version 2015 and this after having
passed an audit focused on the examination of implemented processes and procedures.

Since its creation, TMU has established itself as a leader in the fields of electricity and drinking water distribution, sanitation management,
waste collection and multi-technical maintenance.

The expertise acquired over the years allows TMU to offer a wide range of scalable services
that meet market needs.

TMU’s customer orientation is based on its quality policy, which strengthens the trust relationship it maintains with its customers and
thus perpetuates a lasting satisfaction of its various stakeholders.
In this context, TMU is committed to ensuring

excellence and sustainability of all its services with the following essential objectives:
– Adherence to the strategic orientations of the Tanger Med group through the achievement of objectives approved by its board of directors in
compliance with legal and regulatory requirements.
– The adoption of a Quality Management System in accordance with the requirements of the ISO 9001 Version 2015 standard allowing
effective control of functional and operational processes, acquisition of improvement opportunities and control of TMU risks, in order
to satisfy the contractual requirements of the stakeholders.
– The guarantee of close listening to ensure a process of continuous improvement of services.

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