OPTIMIZING PASSENGER PORT CALLS: A NEW EXCHANGE PLATFORM FOR JUST-IN-TIME MANAGEMENT

24 March 2025

Digitalization

As part of its strategy of continuous improvement and optimization of port operations, Tanger Med has launched a new digital platform dedicated to managing passenger port calls.

Developed in-house by the Information Systems Department (ISD), in close collaboration with the Harbor Master’s Office, this solution is designed to smooth maritime traffic by offering optimized arrival and departure times for each ship.

The objective is clear: to reduce waiting times in harbor or at anchor, by allocating precise, coordinated slots based on call schedules and berth availability. This “Just-In-Time” management model enables ships to adapt their speed in order to arrive at the exact time scheduled, thus contributing to lower fuel consumption and, consequently, reduced CO₂ emissions.

A technological tool that boosts performance

  • Automatic synchronization of stopovers: Connected to the PIMS system, the platform automatically retrieves stopover information, eliminating the need for manual input by captains.
  • Optimization of berthing and departure slots: Improves traffic flow and infrastructure management.
  • Reduction in wait times: Enhances passenger experience and improves efficiency for shipping companies.
  • Lower fuel consumption: Enables precise planning with a direct impact on reducing pollutant emissions.
  • Real-time tracking: Supports better decision-making with continuous visualization of ship movements.

Planned developments for ongoing optimization

  • Connection to weather databases: Refines stopover forecasts based on sea conditions.
  • Advanced analytical module: Enables detailed monitoring of operational performance and more accurate anticipation of needs.
  • Integration of artificial intelligence: Improves predictive planning by estimating maneuver durations with precision.

With this initiative, Tanger Med confirms its commitment to intelligent, sustainable, and seamless management of passenger stopovers, promoting logistical efficiency and environmental performance.

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