INNOVATIVE DIGITAL ASSISTANCE POWERED BY AI

23 June 2025

Digitalization

The AI-powered digital assistant is a smart tool that provides personalized assistance accessible from various devices. Available 24 hours a day, it saves time, increases productivity, and reduces human error. Thanks to machine learning, it adapts to each user’s needs for a smooth, personalized experience.

In line with this dynamic, Tanger Med has defined several areas of assistance and launched its “AI Digital Assistants”. Their scope of action covers a wide spectrum, ranging from information on passenger transit through the port to processing tender submissions via the procurement portal.

The major benefits include time savings, constant availability, a personalized experience, fewer errors, improved accessibility, and continuous evolution of the services offered.

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